Micro Planning International provides high quality, personal support that includes the following features:

• Telephone Support Monday-Friday 8 a.m. - 5 p.m. MDT. Our people are good. Not only do they understand our software inside and out, they also understand project management. Give us a call (800) 852-7526 and put us to the test.
  
• Extended Support Hours:  Upon request, MPI will make telephone support available for extended hours including weekends.  Simply tell us what you need and we will make sure that we are available to help.
  
• Quarterly Newsletter: MPI provides a quarterly newsletter, "Deadline", to all of its supported users. This newsletter is packed with helpful information from general project management to specific features of our tools. Don't miss an issue!
• Free upgrades and updates: As long as your contract remains active, upgrades or updates free!
• Project Templates, Project Profiles and White papers: With Project Templates you can jump-start your project by seeing how another project management professional defined a similar project. They are also great for figuring out how to represent certain logic constructs. Project Profiles let you in on the happening of projects from around the world. See what others in your field are doing. Finally, the white papers are a collection of technical documents that were mostly written by the staff of professionals at MPI discussing important project management issues.
• Training Materials:  Maybe you're new to project management or to our product. Maybe its time to look into some of the advanced features or to finally figure out why the different logic types behave they way they do. Whatever your issue, these materials will make you productive in no time. Walk though an on-line tutorial or pick a specific topic and dig deep, the choice is yours and its all part of premium support.!
• Discounts: As part of your contract, you receive a discount of over 30% on next year's premium support contract.